Please call us at 760-401-3289 before making a payment.
Full payment is due at time of reservation. Credit Card/PayPal are our preferred forms of payment.
Please read and understand our cancellation policy:
In order to receive a full refund, we must receive a cancellation notice in writing at least 2 weeks prior to your first date of scheduled arrival (60 days notice for bookings over holidays). Any cancellation made will be charged a $35 processing/handling fee. If your notice is after this time frame but we can re-rent the home, you will be relieved of the number of days of the re-rental, but will still be charged the $35.00 processing/handling fee. If wanting to change your reservation date, we consider this a cancellation and the same rules and policies will apply minus the processing/handling and minimum lodging fee.
Please read and understand our Rules and Regulations:
We take great care in making our rentals comfortable, clean and safe. If at any time a guest has a problem or safety concern we are available by phone. Please do not email us with an emergency and expect a immediate response. Please read and follow the rules and regulations for all of our rentals:
1. Always watch your children and keep them under control, you are responsible for their behavior and safety.
2. In order to receive a full security deposit refund, the home you've rented must be kept reasonably clean. Any careless or destructive activities
are prohibited and will be dealt with accordingly (deposit forfeiture and/or incurred charges for damages or extra cleaning). Excessive cleaning
is charged at $50.00/hr. Upon your departure we ask that you:
a. Load and run the dishwasher; please do not leave your dirty un-rinsed dishes in the dishwasher or sink.
b. Clean up any spilled liquids that may permanently damage surfaces in the home.
c. Take out your trash and recycling.
d. Clean up after your pets.
3. Illegal drugs are not allowed in any of our vacation homes.
4.. Consume alcoholic beverages on our properties at your own risk.
5. Activities that disturb the neighbors will not be tolerated. Parties and gatherings are prohibited without prior permission (extra cleaning will apply
@ the above rate).
6. FILMING/PHOTO SHOOTS: MMR does not allow such activities. If there is evidence that a photo or film shoot took place on the property during
your stay, you will be billed $5000.00 a day for these services.
7. Pets must be kept on a leash.
8. No overnight guests allowed without notifying management and submitting payment for extra parties.
9. A signed rental agreement is required for any reservation made with MMR.
DO NOT SEND PAYMENT UNLESS YOU HAVE SPOKEN WITH US OVER THE PHONE
AND YOUR DATES HAVE BEEN CONFIRMED.
Moonlight Mesa Retreats 760-401-3289 cell/text
Joshua Tree Vacation Rentals
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